Product(s) purchased from our eCommerce site is/are should be examined physically at the real-time of the delivery in the presence of the rider. If there’s a complained product(s), You are also kindly advised to log a complaint to one of the following contact numbers and obtain an ID number for your complaint about the follow-up.

Change of the formulation will be accepted in a situation where the appearance has unusually changed or when it’s in bad odor. In a Special case – you are eligible

to exchange the product(s) within three (3) days after receiving the product(s). Insufficient product Shelf Life – Short Expiry.

In a change of mind, the product could be exchanged with another product(s) / brand within three (7) days after receiving. Goods must be returned to us in a

saleable condition with all original packaging to qualify. For hygiene reasons, we regret we cannot offer refunds or exchanges for goods that are not in a re-sellable condition.

All products under the warranties will be in order to obtain the after-sale service for any quality defect(s) which could occur during the warranty period.

All garment products could be exchanged within three (7) days and should be in a hygiene condition.